Work At Home Agent

Simplified setup, configuration and monitoring of resources that work from home. Work At Home agents tend to be more productive than their in-office counterparts. Armed with a laptop, a headset, and strong internet connection, an employee can fully do their job from anywhere in the world.

Why Work At Home Agents?

In today’s contact center marketplace, hiring great contact center agents is becoming more difficult to find and hire properly skilled resources. Recruiting contact center agents in different regions can open you up to hundreds or thousands of available candidates and enable you to send your current employees home as well.

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How do we implement Work At Home?

Workflow Concepts’ Business Analysts will work with your supervisors and managers to identify the best way to design, build, and support a great work at home program.

What can Work at Home do for me?

Money Savings

Time Savings

Effort Savings