Custom Agent Cockpit
Webex CC Agent desktop can be customized to present critical information to the agent that enables them to be fast and efficient at the tasks at hand.
Why Custom Agent Cockpit?
Workspace design and engineering can shave seconds to minutes from every call. Properly engineered agent cockpit coupled with workflow triggers can save agents large quantities of time of searching documents, collecting details and preparing to send to customers or others.
How do we implement Custom Agent Cockpit?
Custom desktop requires a detailed workspace engineering design process. The workspace discovery sessions will enable your engineers to create the proper wireframe of the desktop and integrated workflows.
What can Custom Agent Cockpit do for me?
Money Savings
Time Savings
Effort Savings